Worth Data 5202D Scanner Installationshandbuch PDF herunterladen (Seite 55)

Troubleshooting 6-1

6. Troubleshooting

Problem What should I do? Remarks

1.

“Disconnect” error

message appears on the

“scanner interface”

screen

1. Check:

Power cable connected?

USB cable connected?

2. Turn system off; then on again.

2.

Onyx-Rad software

does not load. Error

message received

Check if Dongle is connected to the

parallel port of the PC

See also: Chapter 4:

Installation

3.

GOP filters do not

apply on the image

Make sure that the GOP filters are

licensed

See also: Chapter 4:

Installation

4.

After the system is

turned on, initialization

sound does not stop.

Turn system off; then on again.

If the problem persists, contact your

distributor.

5.

Cassette cannot be

inserted into the tray.

Make sure the cassette is positioned at the

center of the tray.

6.

Image is too bright. From the Scanner Interface – Setup menu,

increase “PM-Gain” for the type of image

which is too bright

See also: User Manual –

Chapter: Using the

scanner interface

7.

Image is too dark From the Scanner Interface – Setup menu,

and decrease “PM-Gain” for the type of

image which is too light

See also: User Manual –

Chapter: Using the

scanner interface

8.

Double image received 1. Check that the erase lamps are

working

2. If the erase lamps are OK, increase

the erasing factor by 5 from the

Scanner Interface – Setup menu Î

Configuration

9.

White lines appear on

image.

Contact Orex service department

10.

Horizontal lines appear

on image

Contact Orex service department

11.

Scan does not start Contact Orex service department

12.

Systems is shaking Place system on steady surface

13.

Diagonal lines appear

on image

There is light penetration into the system.

Place the system away from intense light

source (window).

See also Chapter 3: Site

Preparation

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